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​🎄 2023 Christmas blackout
​3-way matching
Watch this video to learn how 3-way matching between purchase orders, goods receipts and invoices will operate at Mitre 10
​We’ll be requiring Mitre 10 system-generated purchase orders on all invoices (No PO, No Pay) and using the industry standard three way matching on purchase orders, receipting and invoices. Watch the video below to see how this will work at Mitre 10.
Our new supplier portal, Mitre 10 Connect, will be your one-stop shop for information about purchase orders, invoices, payments, credits and more. [add B2b] Your payments will be processed by our centralised shared services team and they will be your point of contact for resolving any invoicing or payment issues.
There is no change to the relationship or legal liability between our Mitre 10 store and you. All invoices must be emailed in pdf format to us [include email address], we will not accept paper invoices.
There will be a new process for credit claims (more info to come).
There will be new Mitre 10 T&Cs.
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Change to pdf invoices if you don’t already do this.
Include our PO number on all invoices to us.
Keep an eye out for your Mitre 10 Connect login which will be coming your way in late December or January.
Download the list of store codes below
FAQs
Q. Can we obtain a PO number for a contract period and not monthly for services if the pricing is consistent?
A. Stores will be able to do this, however there will be a period of transition for everyone while we change to a new way of working.
Q. Is a PO mandatory for all purchases including monthly services or consumable product such as stationery?
A. Simple answer yes, however there will be a period of transition for everyone while we change to a new way of working. Some suppliers and services such as utilities may be exempt. We would let you know before PO was locked down as mandatory.
Q. Where do we get Purchase orders from?
A. Stores will provide the purchase orders, typically it will be the same contact you are engaged with today.
Q. Is there a cutoff date for invoices at end of month?
A. No, however we would expect an invoice for October to be received early November, but it won’t be subject to 12pm on the third working day for example . Invoices will be subject to 3way matching or approval from the store and time will need to be available to run the payment process.
FAQs
Q. When a store deploys to SAP, do we need to change how we send our invoices?
A. The invoice must be by email and PDF attachment, so if you are sending by land mail you will need to change to email. If you already send by email then you do not need to change the email address you are sending to. Please ensure the invoice includes the PO.
Q. If a store orders two pens and we only supply and invoice one pen, will this match okay and not become blocked for payment?
A. Correct unless the pen was not on the original invoice or was at a different price to the purchase order. If the invoice matches the item and price on the purchase order and the quantity receipted by the store, the invoice will match.
Q. Do you require any product data to upload into the system or will this just come from legacy systems?
A. The Merchandise Master Data team will be in touch if they need any product information.
Need help? Email us: m10accountshelp@mitre10.co.nz